Course Cross Cultural Management

This course examines the ways in which cultural differences impact the process of doing business and managing internationally. Various conceptual frameworks are developed, including mental models and schemas as sources of cultural differences and difficulties in managing intercultural interactions. Using evidence and business practice, this course explores the nature of culture and how cultural differences impact interpersonal interactions, intergroup interactions and the management of a multi-cultural workforce (including expatriates). This course analyzes management and negotiation practices in an international cross-cultural context, and the challenges of managing international business relationships are critically analyzed. Topics include the nature and dimensions of culture, issues related to cross-cultural problem solving, multi-cultural team dynamics, managing global teams and cross-cultural leadership. How culture impacts managerial decision making issues of ethical and social responsibility are explored. courses use case studies or case studies.

Program Objectives (PO)